Accessibility

We welcome everyone and want our site to be accessible to as many people as possible.

St Margaret’s House is spread across 14 different buildings, albeit next door to one another. These range from a Georgian terrace, street-facing shops and offices in buildings from different decades. Each space’s accessibility is slightly different, please check below before your visit.

If you require assistance or have any questions, please let us know on 020 8980 2092 (Option 2) or email us.

We’re working hard to make our spaces more accessible but we still have a way to go as we navigate the changes that need to be made to our Grade II listed building. We welcome any feedback and ideas from our stakeholders so please get in touch if you want to tell us anything.

Our Spaces

  • Currently no step-free access: 17 steps

    Fixed hearing loop system

    Nearest accessible toilet: 15B Resource Centre

    Chair size: 50cm wide x 45cm deep

  • 1 step access

    Narrowest door width: 63cm

    Portable hearing loop system available

    Nearest accessible toilet: 15B Resource Centre

  • Step-free access (fixed ramp 1:8)

    Portable hearing loop system available

    Accessible toilet in the space

    Chair size: 48cm wide x 40cm deep

  • Step-free access to main space

    Fixed hearing loop system

    Nearest accessible toilet: 15B Resource Centre

    Chair sizes: (metal) 43cm wide x 43cm deep / (wooden) 41cm wide x 42cm deep

    Doorframe width: 90cm

  • 3 steps into the space

    Portable ramp available: 1:8

    Fixed hearing loop system

    Nearest accessible toilet: 15B Resource Centre

    Chair size: 45cm wide x 48cm deep

  • Step-free access to main space

    Fixed hearing loop system

    Nearest accessible toilet: 15B Resource Centre

    Chair size: 45cm wide x 52cm deep

  • Main entrance: 6 steps with handrail

    Rear entrance: step-free

    Portable hearing loop system available

    Nearest accessible toilet: Mulberry Hall

    Chair sizes: Black rounded metal chairs: 39cm wide x 40cm deep / Grey square metal chairs: 41cm wide x 40cm deep / Metal garden chairs: 41cm wide x 40cm deep / Wooden garden chairs: 42cm wide x 36cm deep

  • Step-free access

    Narrowest door width: 87cm

    Fixed hearing loop system

    Accessible toilet in space

    Chair sizes: Red padded chairs: 45cm wide x 48cm deep / Blue plastic chairs: 48cm wide x 40cm deep

  • Step-free and wheelchair accessible routes around and through the garden.

    Nearest accessible toilet: Mulberry Hall

    We have a variety of seating available in the garden:

    x2 Black HPEC octagonal accessible picnic benches with 7 seats and a space for a person using a wheelchair, buggy or high chair to sit at the table - each seat is 47cm wide x 30cm deep / Black HPEC seats: 50cm wide x 29cm deep / Metal square garden chairs: 41cm wide x 40cm deep / Wooden square garden chairs: 42cm wide x 36cm deep / x2 wooden arm chairs: 55cm wide x 43cm deep / x1 wooden bench 140cm wide x 46cm deep / x1 black curved wooden bench: 72cm deep x approx 4.5 metres width

Our Offices

  • Currently no step-free access

    7 steps from outside with handrail

    Tenants offices based on 1st and 2nd floors

    All stairs have handrails

    Portable hearing loop system available

    Nearest accessible toilet: 15B Resource Centre

  • 1 step to ground floor

    Portable ramp: 1:8 available (Ground floor access only)

    All stairs have handrails

    Portable hearing loop system available

    Nearest accessible toilet: 15B Resource Centre

  • No step free access.

    1 step access to ground floor

    All stairs have handrails

    Portable hearing loop system available

    Nearest accessible toilet: 15B Resource Centre

  • Step-free access

    Portable hearing loop system available

    Accessible toilet with emergency pull cord

  • No step-free access

    8 steps to main entrance with handrail

    Portable hearing loop system available

    Nearest accessible toilet: 15B Resource Centre

Venue Access

  • We welcome guide, hearing and other service dogs in our buildings. If you’re booking to attend a performance, please email us to let us know that you require an aisle seat.

    Email us

  • We are happy to provide a free PA ticket for anyone with access requirements. If you require an PA ticket please call us on 020 8980 2092 (Option 2) and we’ll discuss your requirements.

  • Unless otherwise stated, all of our events/workshops are seated. Please email us in advance of your visit if you require seating so we can arrange this with you.

    Email us

  • A baby changing table can be found in the toilets in the Gallery Cafe and the Mulberry Hall.

  • If you need to bring food, drink or medication with you, we are happy to accommodate this. Please let us know in advance, so we can alert our team.

    Email us

Plan your visit

Finding your way or finding something to eat, taking part in a workshop, wellbeing class or shopping at Ayoka - here's where you'll find all the information you need to plan your visit to St Margaret’s House.